A research organisation polled 500 executives, asking them what traits they thought were most important in dealing with others. From the information received, five basic "rules" were formulated.

They are:

1. Always give your people the credit that is rightfully theirs. To do otherwise is morally and ethically dishonest.

2. Be courteous. Have a genuine consideration for others feelings, wishes and situations.

3. Never tamper with the truth. Never rationalise. What you may like to believe is not necessarily the truth.

4. Be concise in your writing and talking, especially when giving instructions to others.

5. Be generous. Remember that it is the productivity of others that makes possible your executive position.

(Compliments of Danie Hardie, DTM)